The key elements for a business broadband provider are:
- Do they provide complete telecoms, broadband and Internet services?
- Do they take responsibility for all areas of the provision?
- Do they have engineers who are specialist in each of the areas that they provide?
- Does one phone call get you through to someone who can handle your problems?
- Do they provide any essential hardware for the broadband connection?
- Can they provide low contention high speed Internet access?
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